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FREQUENTLY ASKED QUESTIONS
These are not your standard "el-cheapo" novelty foot bags. Our socks are hand stitched by over 100 sweet grandmothers every day while they listen to beautiful Gospel music while occasionally taking breaks to witness to each other about the goodness of God.
OK, just kidding...they are actually a perfect combination of rayon, polyester to keep the designs always looking fresh, and a super soft cotton bottom that give them the most perfect cushioning. Our customers not only rave about our super cool designs, they also LOVE their amazing quality and how they feel!
BibleSocks have the perfect amount of stretch and are generally a "one size fits most".
Simply put...
Our MENS Socks are sized to fit a shoe size 6-13 Man, or a 10-13 Woman.
We've had them fit smaller feet, and we've had them fit bigger, King-Kong type feet. We've even had some size 15-16 footers love these as well!
Our WOMEN/YOUTH Socks are sized to fit a shoe size 5-10 Woman or a 3-8 Man
Perfect for the small footed man, and the wife of any age.
Our KIDS Socks are sized to fit a shoe size 10-3 Child
For your smaller and cuter kiddos.
Of course, if they don't fit - just holler at us and we'll either hand sew you a new pair or find another sensible alternative to help you out.
Yes of course! With over 2 billion Christians in the world - we gotta take care of our international peeps!
Since we aren't a Fortune 500 company (yet...) we don't have warehouses on every continent, so we do have to charge an additional fee for international shipping.
You'll see that additional charge added at checkout.
Yes! Whether you're a Youth Leader, Sunday School Teacher, Pastor, or large family with a lot of cousins...we've certainly got you covered!
For bulk pricing shoot us an email at info@biblesocks.com
We are based in the USA so normally it takes about 3-4 days to get them anywhere within the continental USA. Holiday shipping may delay those times a bit due to the busyness of the USPS.
All orders are prepared to ship within 1-3 business days of your order date.
*Due to high holiday demand, orders will take longer to fulfill - but be patient, we will get them to you in a timely manner.
Shortly after your order is fulfilled, you'll be sent a tracking number via email or text (whichever you provide) so you can be obsessive compulsive and check our order's status every 5 minutes if you'd like. ;)
You'll receive a shipment and delivery confirmation as well.
Every once in a while, the good old USPS gets a little ambitious and may send you a "delivered" email before they actually get to you. We understand...we'd be excited too! Just hang in there and they'll be there shortly. Please review our Shipping Policy section of our FAQ page below
Please be aware that once your order has been fulfilled by us and picked up by USPS (or other shipping provider) you will receive a tracking number from that provider.
Once you have received your tracking number, your product is out of our hands, and the shipping provider is then responsible to deliver your item(s) to the address you provided in a timely manner.
We cannot guarantee a specific delivery date, nor can we guarantee that the shipping provider will accurately deliver your item(s).
BibleSocks will not be held responsible for inaccurately delivered packages or untimely deliveries. Please double check your shipping address and ensure that your place of delivery is secure. We recommend checking your tracking information often and being aware of estimated delivery times so that you can quickly retrieve your item(s).
If you provide us an incomplete or inaccurate shipping address, you will be responsible to pay for the order to be reshipped.
Returns and exchanges must be transacted within 30 days of original purchase.
To be eligible for a return, your item(s) must be unused and in the same condition as delivered. Item(s) must also be in the original packaging.
If an item is damaged upon delivery, please contact us immediately at info@biblesocks.com so we can assist you.
If you have changed your mind or want to return your item(s) for any reason other than damage upon delivery, you will be responsible for the shipping cost to return the item(s).
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Banks and other financial institutions vary on the length of time this will take.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first re-check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@biblesocks.com.
Exchanges (if applicable)
We replace items only if they are defective or damaged. If you need to exchange, send us an email at info@biblesocks.com and we will provide instructions on how to return your product. You will be responsible to pay for return shipping if you simply want a different style or size.
Shipping
To return your product, please email us at info@biblesocks.com for instructions on how to process the return.
You will be responsible for paying for your own shipping costs for returning your item unless the product was damaged before delivery. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The time it may take for your exchanged product to reach you will vary depending on where you live.
If you are returning items valuing over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.